Does Hiver have a Free Plan?

Yes. You’ll find the details on our pricing page at You can continue using the Free Plan for as long as you want, but please note that we periodically check for Free accounts that are lying unused, and delete them after sending the users a reminder. Here is the process we follow for detecting […]

How does the 30 day refund work?

If you’re not completely satisfied with how Hiver is working for you, you can delete your account within 30 days of upgrading to paid plan, and ask for a refund. We’ll process the refund within 1 business day of hearing from you – no ifs and buts, and questions asked.

How do I get a refund?

If you’re are not satisfied with Hiver, you can tell us within 30 days of upgrading your Hiver account, and we will give you a full refund of the amount that you have paid to us – no questions asked! To get a refund, just write in to, and we shall process the refund […]

How do you take payments?

Our payments are processed by Stripe stores your credit card information on its servers and bills you automatically every month. Please note that your credit card information never reaches our servers, and is never stored there.

What happens at the end of my trial period?

You can upgrade your account to a paid account, or move to the free plan anytime during the trial. If you do not upgrade before the end of your free period, your account would be suspended. You would be able to visit Hiver and re-activate your account by upgrading within 7 days from the date […]