Hiver needs the following permissions to your Gmail/Google account to operate: “View and manage email from Gmail“: Hiver uses this to monitor new emails arriving in your Gmail. We look at new emails, see if a shared label is applied to it or not and share is across users if needed. The sharing action requires […]
Hiver asks for certain permissions. Please find the reasons for asking the permissions as below 1. View and manage email from Gmail : Hiver needs this permission to monitor new emails arriving in your Gmail. We look at every new email to check if it has a shared label or not. If it has […]
Insufficient permissions at Google Apps marketplace can result in Hiver not being able to connect to your Gmail. Check the Hiver permissions in your Google Apps admin panel and make sure these settings are correctly done as shown in the image below.
Log into your Hiver admin panel at hiverhq.com, and then select “Account” from the top. In the dropdown menu that opens, select “Delete Hiver”. You’d then be able to delete Hiver from the next page. Additionally, you should also remove the Hiver browser extension from your browser if you had that installed. Do note that […]
This can happen if the invitation email was forwarded to you from another address, or if you were logged into multiple Gmail account from the same browser when you logged into Hiver. Here’s what you need to do to fix it: Log out of Hiver by clicking on http://hiverhq.com/index/logout. Log out of Gmail. Make sure […]
You’re probably using Google Apps Premier or Education edition. All you really need to do here is to get your Google Apps domain admin to enable Federated Login for your Google Apps account. This is how its done: From Google Apps, click “Manage this domain”. In the blue bar, click on “Advanced tools”. Under “Authentication”, […]
The Hiver iOS app runs on top of the Gmail web app, so it requires the user to stay logged in to Gmail. This is somewhat similar to how the Hiver extension works inside Gmail on desktops. The first login is to authenticate the user in to Hiver using OAuth, and the second login is […]
If you want to set up a Google Group (or a group in your G Suite account) as a Shared Mailbox in Hiver, you must allow users outside the group and outside your organization to send emails to the group. To do this, please follow these steps: 1. Go to your G Suite dashboard. You […]