👋 Hey! How can we help?

Create a Hiver Account

Create a shared mailbox

Manage alias of shared mailbox id

Create and manage users

Roles and Permissions

How do you take payments

3rd Party Cookies

Export Data

Delete Hiver Account

Hiver-Slack integration

Configuring Zapier

Slack Integration through Zapier

Reporting / Analytics for Shared Mailboxes

Frequently Asked Questions

Keyboard Shortcuts

Send Emails Later

Bulk Actions

Generating Permalinks

Mobile Apps

Is Anyone Reading My Email?

Do You Store My Emails On Your Servers?

Does Hiver Store My Google Password?

Is My Data Secure During Transfer Between Hiver’s Servers And Google’s Servers?

What Access Permissions Does Hiver Need To My Gmail/Google Account, And Why?

How to get chat support from Hiver

How can I check the current status of Hiver?

I Get The Error “Hiver Unable To Connect To Your Gmail Because Incorrect Google Apps Permissions”. What Do I Do?

I got a Hiver invite and was logged into the wrong Gmail id. What do I do?

What happens when I change the password of my Gmail account?

Can I change my username?

I have added a new user to Hiver but emails with Shared Labels are not syncing with her.

Emails not getting shared with user even after adding her to a Shared Label

Added new user to Hiver account but can't assign emails to her in Shared Mailbox

Why is this conversation not available in my inbox?

Why don't emails sent to the Shared Mailboxes appear in my Inbox?

Emails are arriving in the Shared Mailbox with a delay. What should I do?

How can I get desktop or browser notifications about tasks and notes?

How do I create multiple Hiver accounts with the same domain?

How can I change the email id for a shared mailbox?

How can I change the name of a shared mailbox?

Using Hiver with Gmail's split pane (three pane) view

Why does Hiver need Conversation View to be switched ON in Gmail?

How to move emails from personal inbox to the shared mailbox?

How can I embed images in templates?

How can I move my existing email templates to folders?

How do you handle spam emails?

Who can see the Shared Notes that I write on an email?

How can I edit a Hiver note?

Why can't I see Overdue view?

What happens if I add email accounts to Hiver which are aliases of each other?

If I am on Lite plan and I upgrade to Growth/Pro/Elite will I be able to retrieve the Analytics data for all the emails that were present when I was on Lite?

What does 'Unidentified' user mean in Hiver analytics?

Using Shared Labels

Manage Shared Labels

Nested Shared Labels

Advanced Settings

Remove shared labels from emails

Analytics for Gmail Shared Labels

Shared Notes for shared labels

Shared Drafts for shared labels

Shared Templates for Shared Labels

Shared mailbox settings

Account settings