Create and Manage User Accounts
To enable the members of your team to access Hiver, you will have to add them as users on your Hiver account. There are two ways by which you can add new users to your Hiver account.A user on your Hiver account can be a part of one or more Shared Labels and Shared Mailboxes.
Adding new users to the Shared Labels and Shared Mailbox
You can add new users to your Shared Labels and Shared Mailboxes. When you do so, they will get an email from Hiver which will contain the instructions required for them to join your Hiver account.
Adding new users from the Admin Panel
You can add new users from the Hiver Admin panel.
Click on the green gear icon on Gmail and select 'Admin Panel' to go to the Hiver Admin Dashboard
Click on the 'Users' tab(fifth from top) to find the options for
Click on the 'Users' option to find all the users on your Hiver account displayed
Click on the prominent green button 'Add new user' and you will be guided through the process.
There can be multiple Admins on your Hiver account. You can add/ delete Admins from the same Users page as mentioned above.
Managing G suite groups in Hiver
If you have added Hiver from G suite Market Place then Hiver will pull all information about Groups from your G suite account. If you add/ remove users from your G suite account then you have to manually update Hiver by initiating a Sync. To do so
Click on the green gear icon on your Gmail and select 'Admin Panel' to view the Hiver Admin Dashboard
Click on the 'Users' tab( fifth tab from the top) to view the options
Click on the 'Groups' option to find an option 'Sync Groups from Google Aps', click on that to initiate the 'Sync'.