Enabling or Disabling Specific Feature

Updated 1 week ago by Deepanwita

Hiver Admins can enable or disable specific Hiver features for all the users on the Hiver account. 

To access the section to enable/ disable features

  • Click on the green gear icon and click on the 'Admin panel' to see the Dashboard
  • Click on the gear icon to go to Settings
  • Select 'Feature Access' to see the list of features that you can enable/ disable.

Details of the features 

Send Later
This option controls the enabling/ disabling of the 'Send Later' feature for the users on your Hiver account. The 'Send Later' feature allows you to schedule emails to be sent at a later date. You can find the scheduled emails in your Gmail Drafts.

Shared Mailbox - Copy to Inbox on task assignment
This option controls whether or not you want the emails assigned to a user to get copied to her Inbox.

Shared Label - Sync Read status Default

This option controls the enabling/ disabling the 'Sync Read Status' feature for the users on your Hiver account. This feature enables you to sync the 'Read' status of emails with Shared Labels across all the users with whom the same email is shared with. eg, if one person reads an email, then the email is shown as 'Read' for all the other users. 

Shared Label - Share Sub Labels automatically

This option controls whether or not you want the sub-labels for a given Shared Label to get shared automatically.

 

Email Templates
This option enables/ disables you to use Email Templates in your Hiver account. Through this feature you can save all your repetitive responses in templates and embed them in your emails. You can share the Email Templates with all the users on your Hiver account. 

Share Email Drafts

This option enables/ disables the Shared Drafts feature for all the users on your Hiver account. Through this option you can share an email draft with other users and also notify them of the same. 

Email Permalinks

You can enable/ disable the Email permalink feature through this option. 



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