Deleting a chat inbox

Sujan Deswal Updated by Sujan Deswal

In order to delete a chat inbox, you need to first open the list of your shared inboxes in admin panel. Follow the below steps to go further-

  1. Select “Shared Inboxes” from the left-side menu to see a list of all shared inboxes and chat inboxes.
  2. Hover your mouse over the chat inbox you want to delete. It’ll become highlighted in light-grey and a trash can icon will appear on the right-side.
  3. A dialogue box will appear and you will be asked to confirm the deletion by typing “Delete <your inbox name>”.
[Note: This action is irreversible]
  1. Click “Delete this chat inbox” to finish.

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