Renaming a chat inbox

Sujan Deswal Updated by Sujan Deswal

If you wish to rename your chat inbox, you can do so from the General settings of your chat inbox

  1. Go to your chat inbox settings > “General Settings”
  2. Update the “Chat Inbox Name” field with the new name of your choice
  3. Click on “Save” to apply your changes

How did we do?

Chat transcripts

Deleting a chat inbox