You can integrate Slack with Hiver and receive notifications on Slack for Hiver events such as when you are assigned an email, someone sends you a note or a new email comes in a certain Shared Mailbox.
Hiver Admins will need to do a simple one time integration with Slack.
Integrate Hiver with Slack
- Select the options for the Slack Integration.
Options for Slack Integration
You can choose any or all of the options depending on your requirement.
Send email alerts about new emails to Slack
Here you can expand the dropdown and choose a Slack Channel where notifications will be sent whenever a new email is added to the Shared Mailbox. Only the public Slack channels will be visible in the dropdown. A link to open the email will also be sent to the Slack channel.
Send assignments to Slack
Whenever an email is assigned to a user, she will get a personal notification in Slackbot.
Send @mentions in Notes to Slack
If this is selected, then whenever a note is addressed to anyone using @mentions, then a notification will be sent to her in Slackbot.