Hiver Contacts

Viewing contact on a conversation

Hiver Contacts help you maintain a unique record of each one of your customers so that you can view the complete timeline and nature of interactions that your team has had with them. These contacts a…

Pratibha Agrawal
Updated 4 weeks ago by Pratibha Agrawal

Recent conversations from contact and company

Recent conversations help you gather more context about the customer and send them more contextual, and personalized responses. The context could be in terms of the nature of issues they reported ear…

Pratibha Agrawal
Updated 4 weeks ago by Pratibha Agrawal

Managing contact settings

Hiver derives the contact's company from the domain of their email address. For instance, if bob@stark.com is the contact, then ‘stark.com’ is identified as the company. Now, there could be some doma…

Pratibha Agrawal
Updated 4 weeks ago by Pratibha Agrawal

Contact