Introduction to Hiver Chat

Setting up Hiver's live-chat

Note: In order to set up live-chat, you should be having ‘Admin’ level access control. See: Access Control and Roles. From the “Hiver settings” drop-down menu, select “Admin Panel” to access the Hive…

Sujan Deswal
Updated 1 week ago by Sujan Deswal

Displaying the chat widget on your website

Once you’ve created your chat inbox, the next screen you will see includes the Hiver chat widget-script. This script will have to be pasted inside the HTML code of your website.. Click on the “Copy”…

Sujan Deswal
Updated 1 week ago by Sujan Deswal

Troubleshooting steps

Once you have completed the chat widget setup but the widget is still not showing up on your website, you can follow the steps listed below to fix this issue. If you have pasted the chat script befor…

Deepika Saxena
Updated 1 month ago by Deepika Saxena

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