Accessing "Chat details" option

Sujan Deswal Updated by Sujan Deswal

To see more information about the visitor while you are conversing with them, tap the exclamation ( ! ) icon next to their name near the top.

A pop-up box will appear and you’ll be able to see:

  • the URL link of your website page from which the chat was initiated, and
  • timestamp for when it was started.

How did we do?

Sending Files in a Chat

Closing a Chat