Automating your workflow

Automations for shared mailbox

Automation for shared mailbox work like Gmail filters. Through automation you can create workflows which will perform actions when certain conditions are met. Automations are specific to a shared mai…

Tejas Kinger
Updated 16 seconds ago by Tejas Kinger

Auto Assignment

Plans : Pro and above. You can use Auto Assignment to automatically assign emails received in a shared mailbox to the users of the shared mailbox in a round-robin manner. This ensures equal and promp…

Updated 4 months ago by Deepanwita

Auto Responder

Using Auto Responder, you can choose to automatically send a response every time a new email is received in a shared mailbox. Set up Auto Responder. Click on the yellow Hiver icon on Gmail and select…

Updated 5 months ago by Deepanwita

SLA for shared mailbox

Plan : Pro and Elite A Service Level Agreement or SLA, is a mutually agreed measure of service which a support team provides to its customers. With proper SLAs in place, both the expectation of the c…

Updated 5 months ago by Deepanwita

Send emails from your shared mailbox email id

You can reply and compose new emails in your shared mailbox by using your personal email address , or. email address of the shared mailbox , or. any alias of the email address of the shared mailbox t…

Updated 5 months ago by Deepanwita

Business Hours for shared mailboxes

Plans : Pro and Elite. Setting Business Hours for a shared mailbox lets you define the operating hours for that mailbox. Defining when your team is servicing the mailbox allows you to track SLA only…

Updated 5 months ago by Shrikant