Reporting and Analytics

Frequently Asked Questions

Q. What is a ‘Conversation’? A. When people reply to an email, Gmail groups the responses together in conversations - with the newest email at the bottom.A conversation breaks off into a new conversa…

Updated 1 year ago by Shrikant

Reporting / Analytics for Shared Mailboxes

Plan : Growth and above. Hiver gives you reports/analytics for your shared mailboxes that help you understand how your team is doing, your email volume and areas of improvement. The reports provide a…

Updated 1 week ago by Deepanwita

Analytics Export

You can export information about email conversations in a shared mailbox in CSV format. Accessing Export. You can access Analytics from the left pane of your Gmail. Click on Analytics under the list…

Updated 1 month ago by Deepanwita