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What Access Permissions Does Hiver Need To My Gmail/Google Account, And Why?

Deepanwita Updated by Deepanwita

Hiver needs the following permissions to your Gmail/Google account to operate:

1. View and manage email from Gmail

Hiver uses this to monitor new emails arriving in your Gmail. We look at new emails, see if a shared label is applied to it or not and share is across users if needed. The sharing action requires us to “create” a new email in other users’ Gmail too.

2. Permanently delete emails from Gmail

Hiver uses this permission for the Snooze feature. When an email needs to be bumped back to the top of the Inbox, the email is actually deleted and re-created. This would also soon be used to sync the deletion/trashing of emails across users when the email was shared with a shared label.

3. Create update and delete labels

This is required for Shared labels feature. When you create a new Shared label, Hiver will create the label in Gmail for everyone the label is shared with. Similarly on deleting a Shared label, if the user chose the option to delete the label from Gmail too, Hiver will delete the label from Gmail.

4. Compose and send new email

Hiver does not user this permission unless you are using the Send Later or Email tracking feature. Emails scheduled to be sent later are stored as Drafts in your Gmail. Hiver will automatically use the SMTP access to send that draft when the its time to send the email. Similarly, the Email tracking feature requires us to change the email body (by embedding a invisible tracking image in the email body) before the email is actually sent.

5. View users/groups on your domain

This is valid for installations done from G Suite marketplace only. Hiver uses this to fetch the list of users and groups from the G Suite domain. This makes adding new users super easy for the Hiver administrators. You need to be an admin of the G Suite account for this to work. Hiver does not modify the users/groups in your account ever.

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