Integrating Alias of your Shared mailbox id

Updated 2 months ago by Deepanwita

If you have set up a Shared Mailbox in Hiver (say, support@company.com), and have other aliases for this email address that forward emails to this address (say, techsupport@company.com or support@sistercompany.com), you can set up your Hiver Shared Mailbox to handle the emails sent to the aliases too.

To update the alias information for a Shared Mailbox

  • Click on the green gear icon on the Gmail and select the 'Admin panel' to view the Hiver Admin Dashboard
  • Click on the Shared Mailbox tab to view the list of all the Shared Mailboxes on the Hiver account
  • Click anywhere on the row of the Shared Mailbox (where you want to integrate the Alias) to view the options

Click on the 'Alias' option to enter the list of aliases for the Shared Mailbox.



How did we do?