Why can't I edit a Hiver note?
You can edit Hiver notes subject to two conditions:
- Hiver notes can only be edited by the owner. In other words, you can only edit your own notes.
- Hiver notes can only be edited within the first 4 hours of creation.
Why can I edit only within the first 4 hours of creation?
Everyone makes mistkaes. Editing allows you to rectify typos, spelling mistakes. Or sometimes even validate and correct information without having to add or delete notes.
Notes can be used for internal communication or to record information. But notes are also a part of the activity history and help understand the journey of a shared mailbox conversion. The 4 hour limit allows the user rectify human errors while still maintaining the sanctity of the activity history as information cannot be altered after a certain period of time.