Why can't I see Overdue view?

Deepanwita Updated by Deepanwita

Overdue view is a default view which has the emails which are

- 'open'

- have a 'SLA-Violated' tag

If you can't see the Overdue view then, either

- there is no SLA created for the shared mailbox


- there are no emails which are open and have violated any SLA.

How did we do?

How can I edit a Hiver note?

What happens if I add email accounts to Hiver which are aliases of each other?